agg777 Privacy Policy

What Information We Collect

When registering and using agg777 services, we may collect the following types of information:

1.1 Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Current address

1.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay account information)
• Transaction history — records of deposits and withdrawals
• Balance and bonus information

1.3 Technical Information

• IP address and device type
• Browser and operating system information
• Cookies and log files
• Date and time of site access

1.4 Usage Information

• Gaming history and betting activity
• Time spent on the site and pages visited
• Preferred game categories

Purpose of Data Collection

agg777 uses your information only for the following legitimate purposes:

2.1 Identity and Age Verification

Our platform is for users aged 21 and above only. Confirming your age and identity at registration is our legal and ethical responsibility.

2.2 Account Management

We use your information to create and manage your account and to provide you with the correct services.

2.3 Processing Financial Transactions

Financial information is needed to process deposit and withdrawal requests quickly and securely, and to prevent fraud.

2.4 Customer Service

Our 24/7 Bangla-speaking support team may access your account information to resolve your issues.

2.5 Responsible Gaming

We monitor playing patterns and provide assistance to any user who shows signs of problematic gaming.

2.6 Platform Improvement

User experience is analysed to improve the site's performance, game selection, and payment features.

Data Sharing and Disclosure

agg777 never sells or rents your personal information to third parties. However, information may be shared in specific circumstances:

• Payment Processors: Information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant service providers.
• Technology Partners: Limited information may be passed to trusted technology partners engaged to operate the platform, but only under confidentiality agreements.
• Legal Obligations: Information may be provided in response to a court order or a lawful request from a law enforcement agency.
• Fraud Prevention: Information may be shared with relevant authorities to assist in investigations into cybercrime or fraud.

Outside the above cases, no information is shared with any third party without your permission.

Data Security Measures

To ensure the security of your information, agg777 follows the highest industry standards:

• SSL Encryption: All data transmission on our site is encrypted using SSL (Secure Socket Layer) technology.
• Data Encryption: All sensitive information stored is protected with advanced encryption technology.
• Restricted Access: Only authorised employees are granted access to your personal information.
• Regular Security Reviews: The security of our systems is regularly tested and updated.
• Firewall Protection: Advanced firewall systems are used to prevent unauthorised access.
• Two-Factor Verification: An additional layer of security is applied when logging into your account.

Cookie Policy

The agg777 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

5.1 Cookies We Use

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: Remember your preferences (language, theme).
• Analytical Cookies: Help us understand which parts of the site are used most.

5.2 Managing Cookies

You can disable cookies through your browser settings. Please note that disabling certain cookies may cause some features of the site to not work correctly.

Your Rights

You have the following rights regarding your personal information:

• Right to Access: You can request to see what information we hold about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances, you can request that your information be deleted.
• Right to Object to Processing: You can object to your information being processed for specific purposes.
• Data Portability: The right to receive your information in a structured, commonly usable format.
• Withdrawal of Consent: You can withdraw your consent to our use of specific information at any time.

To exercise these rights, contact us by email: [email protected]

Data Retention Period

agg777 retains your personal information only for as long as necessary:

• All information is retained while your account remains active.
• Even after an account is closed, information may be kept for a specified period due to legal obligations.
• Financial transaction records are retained for a set period as required for audit purposes.
• Once the required period has ended, information is securely deleted or anonymised.

Protection of Minors

agg777 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration, and accounts belonging to minors are closed immediately.

If we become aware that information has been collected from a minor, we will delete that information immediately and close the relevant account.

Policy Changes

agg777 may update this privacy policy from time to time. For any significant changes, we will:

• Send a notice to your registered email address.
• Display a notification on the site's homepage.
• Update the "Last Updated" date at the top of the policy.

Continuing to use the site after any changes will be considered as your agreement to the new policy. We therefore recommend visiting this page regularly.

Third-Party Links and Services

Our platform integrates services from payment gateways (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others). These third-party services have their own privacy policies. When using their services, the relevant provider's policy will apply.

agg777 is not responsible for the privacy practices of third parties, but we work only with trusted and recognised partners.

International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that:

• Adequate security measures are maintained to protect the information.
• Transfers occur only through trusted data centres and service providers.
• International data protection standards are followed.

Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Round-the-clock support is available through the live chat option on the site.

We will process your request as quickly as possible and do our best to provide a satisfactory resolution. Our customer service team is Bangla-speaking and ready to assist you 24 hours a day, 7 days a week.